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FAQ
Home
Learn the basics
KYC and bank information
Rules and regulations
Counterfeit policy
Prohibited products
Quality Check
What is Seller Score?
Penalties
Shipping and delivery
Order limitation
Commissions and fees
Commissions
Fees
Store Management
Vendor center
Holiday mode VC
Understand your account statement VC
Manage your products
Vendor center
Content Management
Manage your orders
Vendor center
How to manage you orders VC
Return management VC
VDO details and location
Order your packaging material
Damaged Returns and Compensations
How to package orders
Master Vendor Center
What is new
Learn more details about Seller Tiering
Product Activation/Deactivation Button Now Live
Search by Product name
Copy product
Return from warehouse
You can now learn more details about your returns on your store.
Grow your business
Open CP “how to”
Sponsored Products
Jumia express
Jumia Studio/Production services
News Center
Webinar/training calendars
Jumia Trainings
Coming soon “Jumia webinars”
Last news
Current Campaign
Seller Academy
FAQ
Search for:
Whatsapp
Raise a claim
Home
Learn the basics
KYC and bank information
Rules and regulations
Counterfeit policy
Prohibited products
Quality Check
What is Seller Score?
Penalties
Shipping and delivery
Order limitation
Commissions and fees
Commissions
Fees
Store Management
Vendor center
Holiday mode VC
Understand your account statement VC
Manage your products
Vendor center
Content Management
Manage your orders
Vendor center
How to manage you orders VC
Return management VC
VDO details and location
Order your packaging material
Damaged Returns and Compensations
How to package orders
Master Vendor Center
What is new
Learn more details about Seller Tiering
Product Activation/Deactivation Button Now Live
Search by Product name
Copy product
Return from warehouse
You can now learn more details about your returns on your store.
Grow your business
Open CP “how to”
Sponsored Products
Jumia express
Jumia Studio/Production services
News Center
Webinar/training calendars
Jumia Trainings
Coming soon “Jumia webinars”
Last news
Current Campaign
Seller Academy
FAQ
Home
Learn the basics
KYC and bank information
Rules and regulations
Counterfeit policy
Prohibited products
Quality Check
What is Seller Score?
Penalties
Shipping and delivery
Order limitation
Commissions and fees
Commissions
Fees
Store Management
Vendor center
Holiday mode VC
Understand your account statement VC
Manage your products
Vendor center
Content Management
Manage your orders
Vendor center
How to manage you orders VC
Return management VC
VDO details and location
Order your packaging material
Damaged Returns and Compensations
How to package orders
Master Vendor Center
What is new
Learn more details about Seller Tiering
Product Activation/Deactivation Button Now Live
Search by Product name
Copy product
Return from warehouse
You can now learn more details about your returns on your store.
Grow your business
Open CP “how to”
Sponsored Products
Jumia express
Jumia Studio/Production services
News Center
Webinar/training calendars
Jumia Trainings
Coming soon “Jumia webinars”
Last news
Current Campaign
Seller Academy
FAQ
Search for:
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